SHIPPING & RETURN POLICY

Neuvic Store is committed to uncompromising quality and customer satisfaction. All our products are backed by 100% Satisfaction Guarantee.

1. How do I track my order?

Once your order is placed, you’ll receive an email with a tracking link. Look for it in your mailbox and be sure to add ‘neuvicstore.com’ to your email address book. If you need assistance, please call 03459909927 or email us at support@neuvicstore.com

2. What are the shipping charges & time?

We currently offer Free Standard Shipping if your order is over Rs. 1000/. Shipping may take 2-4 days.

3. What are the exchange, return and refund policies for the Neuvic Store?

Any product may be returned within 10 days of purchase. For any product that you are not satisfied with, please call 03459909927 or email us and you’ll receive instructions on how to get an exchange or a refund.

If you suspect your product has been tampered with, please be sure to keep the original product and product packaging if possible. We’ll provide instructions on how to send the product back.

*All products should be returned in original condition.